Betsy B. Holloway : rechercher sur Z-Library

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1

Customer gratitude in relationship marketing strategies: a cross-cultural e-tailing perspective

Huggins, Kyle A., White, Darin W., Holloway, Betsy Bugg, Hansen, John D.

Journal:

Journal of Consumer Marketing

Année:

2020

Fichier:

PDF, 421 KB

2020

2

Measuring client-based corporate reputation in B2B professional services: scale development and validation

Walsh, Gianfranco, Beatty, Sharon E, Holloway, Betsy Bugg

Journal:

Journal of Services Marketing

Année:

2015

Langue:

english

Fichier:

PDF, 565 KB

english, 2015

3

Service Failure in Online Retailing: A Recovery Opportunity

Holloway, Betsy B., Beatty, Sharon E.

Journal:

Journal of Service Research

Année:

2003

Langue:

english

Fichier:

PDF, 143 KB

english, 2003

4

The Benefits of Sales Force Automation (SFA): An Empirical Examination of SFA Usage on Relationship Quality and Performance

Holloway, Betsy Bugg, Deitz, George D., Hansen, John D.

Journal:

Journal of Relationship Marketing

Année:

2013

Langue:

english

Fichier:

PDF, 183 KB

english, 2013

5

The role of cumulative online purchasing experience in service recovery management

Betsy Bugg Holloway, Sijun Wang, Janet Turner Parish

Journal:

Journal of Interactive Marketing

Année:

2005

Langue:

english

Fichier:

PDF, 150 KB

english, 2005

6

Betrayal? Relationship quality implications in service recovery

Bugg Holloway, Betsy, Wang, Sijun, Beatty, Sharon E.

Journal:

Journal of Services Marketing

Année:

2009

Langue:

english

Fichier:

PDF, 145 KB

english, 2009

7

Consumer relationship proneness: a reexamination and extension across service exchanges

Turner Parish, Janet, Bugg Holloway, Betsy

Journal:

Journal of Services Marketing

Année:

2010

Langue:

english

Fichier:

PDF, 260 KB

english, 2010

8

Adolescent influence in family purchase decisions: An update and cross-national extension

Sijun Wang, Betsy B. Holloway, Sharon E. Beatty, William W. Hill

Journal:

Journal of Business Research

Année:

2007

Langue:

english

Fichier:

PDF, 198 KB

english, 2007

9

Cross-cultural effects in E-retailing: The moderating role of cultural confinement in differentiating Mexican from non-Mexican Hispanic consumers

Huggins, Kyle A., Holloway, Betsy B., White, Darin W.

Journal:

Journal of Business Research

Année:

2013

Langue:

english

Fichier:

PDF, 320 KB

english, 2013

10

Corporate social responsibility authenticity: Investigating its antecedents and outcomes

Alhouti, Sarah, Johnson, Catherine M., Holloway, Betsy Bugg

Journal:

Journal of Business Research

Année:

2015

Langue:

english

Fichier:

PDF, 338 KB

english, 2015

11

Stakeholder analysis for multi‐sector innovations

Bunn, Michele D., Savage, Grant T., Holloway, Betsy B.

Journal:

Journal of Business & Industrial Marketing

Année:

2002

Langue:

english

Fichier:

PDF, 810 KB

english, 2002

12

Adaptive Selling Behavior Revisited: An Empirical Examination of Learning Orientation, Sales Performance, and Job Satisfaction

Jeong-Eun Park and Betsy B. Holloway

Journal:

Journal of Personal Selling and Sales Management

Année:

2003

Langue:

english

Fichier:

PDF, 1.49 MB

english, 2003